Australian Model Railway Magazine June 2020 Issue #342 SAM PUBLICATIONS

Fast Shipping and Professional Packaging

We can offer a variety of shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse staff is highly skilled and will wrap your goods according to our precise and accurate specifications. Your items will go through an exhaustive examination before they will be properly packaged prior to being shipped. We ship to thousands of customers every day from all over the world. This is a sign of our dedication to being the largest online retailer worldwide. There are distribution centers as well as warehouses located in Europe and the USA.

Note that orders containing more than one item are given a processing time according to the specific item.

Prior to shipment Our team will conduct an exhaustive inspection of the items you purchased. The majority of orders are delivered within 48 hours. The delivery time varies between 3-7 days.

Returns

Due to multiple entities, including the factory and the warehouse, we cannot effectively manage inventory. Stocks are subject to change at any moment. It is possible that you will not receive your order after it has been placed.

Our policy is valid for 30 days. If you don't receive your item within 30 days, we are unable to offer a refund or an exchange.

You are able to return a product when it's unopened and in the same condition as when you first received it. The item must be returned in its original packaging.